Retail Industry
Increase Customer Loyalty and Revenue
Whether you’re a single site or multi-site operator, one thing is certain: your convenience retail business is complex. In the daily battle for customer loyalty and razor thin margins, you must use every tool you have to gain a competitive advantage. From the home office to the back office, our retail management solution introduces time-saving automation that improves productivity, optimizes inventory and helps you deliver exceptional customer experiences.
Convenience Retail Solutions
Empower your back office, increase topline revenue & boost customer loyalty.
- Reduce shrink and improve inventory and vendor management
- Increase workforce utilization & reduce labor costs
- Improve performance using business intelligence and financial reporting
- Affect future performance with predictive insights
Empower your back office, increase topline revenue & boost customer loyalty.
- Reduce shrink and improve inventory and vendor management
- Increase workforce utilization & reduce labor costs
- Improve performance using business intelligence and financial reporting
- Affect future performance with predictive insights
Drive topline revenue with increased marketing effectiveness.
- Increase sales with personalized loyalty offers that drive frequency of visits and wallet share
- Engage customers using best in class digital channel tools and expertise
- Improve profitability with unified view of promotions and campaign effectiveness
- Simplify and automate marketing operations
Drive topline revenue with increased marketing effectiveness.
- Increase sales with personalized loyalty offers that drive frequency of visits and wallet share
- Engage customers using best in class digital channel tools and expertise
- Improve profitability with unified view of promotions and campaign effectiveness
- Simplify and automate marketing operations
Improve accuracy and profitability with optimized pricing.
- Optimize pricing to meet fuel volume and margin goals
- Gain control and transparency of true cost and margin across all sites
- Reduce complexity and errors with automation
- Improve effectiveness of rebate management
Improve accuracy and profitability with optimized pricing.
- Optimize pricing to meet fuel volume and margin goals
- Gain control and transparency of true cost and margin across all sites
- Reduce complexity and errors with automation
- Improve effectiveness of rebate management
Retail Industry Trends
Estimates suggest that the world needs to lose about 1 billion barrels of crude supply before a balance between supply and demand can again be attained.
Average of 18 employees per store:
55% Part-Time
33% Full-Time
12% Manager
Labor costs represent 30% of all gross profit dollars.
Food service sales have contributed 65.6%.
Merchandise shrink rate has doubled since 2015 to 10.6%.
Product spoilage rates have increased by 12.5% since 2015.
Sources: PWC Downstream Trends, Forbes, US EIA