Retail Industry
Increase Customer Loyalty and Revenue
Whether you’re a single site or multi-site operator, one thing is certain: your convenience retail business is complex. In the daily battle for customer loyalty and razor thin margins, you must use every tool you have to gain a competitive advantage. From the home office to the back office, our retail management solution introduces time-saving automation that improves productivity, optimizes inventory and helps you deliver exceptional customer experiences.
Convenience Retail Solutions
PDI Enterprise
Efficiently manage every part of your multi-site operation and keep your stores running at peak performance with this complete financial, retail, workforce and wholesale solution.
- Fully integrated general ledger, wholesale, and workforce
- Scalable
- Hi-volume, complex operations
- Advanced item level, rebate management & scan data
PDI DataMax Envoy
Increase topline revenue and boost customer loyalty with this centrally managed software solution for single site and small chain convenience retailers.
- Single or multi-site operators
- Major oils, company operated, franchisee, independents, or dealer
- Simultaneous support for multiple business formats
- Rapid deployment
PDI Excentus™
Attract and retain more loyal customers and drive the greatest financial success with a scalable, cloud-based platform for managing, measuring, and monetizing fuels-based loyalty programs.
- Convenience Retail
- National & Regional Brands
- CPG Manufacturers
- Grocers
Retail Industry Trends
Estimates suggest that the world needs to lose about 1 billion barrels of crude supply before a balance between supply and demand can again be attained.
Average of 18 employees per store:
55% Part-Time
33% Full-Time
12% Manager
Labor costs represent 30% of all gross profit dollars.
Food service sales have contributed 65.6%.
Merchandise shrink rate has doubled since 2015 to 10.6%.
Product spoilage rates have increased by 12.5% since 2015.
Sources: PWC Downstream Trends, Forbes, US EIA