Retail Industry

Increase Customer Loyalty and Revenue

Whether you’re a single site or multi-site operator, one thing is certain: your convenience retail business is complex. In the daily battle for customer loyalty and razor thin margins, you must use every tool you have to gain a competitive advantage. From the home office to the back office, our retail management solution introduces time-saving automation that improves productivity, optimizes inventory and helps you deliver exceptional customer experiences.

Convenience Retail Solutions

PDI Enterprise

Efficiently manage every part of your multi-site operation and keep your stores running at peak performance with this complete financial, retail, workforce and wholesale solution.

  • Fully integrated general ledger, wholesale, and workforce
  • Scalable
  • Hi-volume, complex operations
  • Advanced item level, rebate management & scan data

PDI DataMax Envoy

Increase topline revenue and boost customer loyalty with this centrally managed software solution for single site and small chain convenience retailers.

  • Single or multi-site operators
  • Major oils, company operated, franchisee, independents, or dealer
  • Simultaneous support for multiple business formats
  • Rapid deployment

PDI Excentus™

Attract and retain more loyal customers and drive the greatest financial success with a scalable, cloud-based platform for managing, measuring, and monetizing fuels-based loyalty programs.

  • Convenience Retail
  • National & Regional Brands
  • CPG Manufacturers
  • Grocers

Our world-class fuels pricing engine helps you streamline operational processes to improve pricing efficiency, optimize fuel profitability, and boost site and field communication.

Retail Industry Trends

Estimates suggest that the world needs to lose about 1 billion barrels of crude supply before a balance between supply and demand can again be attained.

Average of 18 employees per store:

55% Part-Time
33% Full-Time
12% Manager

Labor costs represent 30% of all gross profit dollars.

Food service sales have contributed 65.6%.

Merchandise shrink rate has doubled since 2015 to 10.6%.

Product spoilage rates have increased by 12.5% since 2015.

Sources: PWC Downstream Trends, Forbes, US EIA