PDI Security Solutions Support

Support for Security Solutions

At PDI, we know that prompt and straightforward resolution is critical to your business. That’s why our support team is trained to listen actively, act responsibly, and answer questions with the professionalism and empathy you deserve.

We’re here when you need us with staff and management at the ready 24×7. Access to escalation points in engineering and solutions are available as needed.

Email and Chat Support

Please fill out the form below if you need Security Solutions Support. You can choose to be contacted later or start a live chat now with our help desk team.

If you are looking for help with Smartview please click the button below.

Call Support


(866) 429-2372


Option 1 for Support

Option 2 for Activations



Billing Adjustment

We’re here to help with any billing adjustment requests.

Termination of Service / Disconnect Request

We can help with a Termination of Service / Disconnect Request.

Time and Materials
Rate Sheet

View our Time and Materials Rate Sheet to learn more about our services.