Woman shopping in store with mask

Convenience stores and fuel stations are having a rough go of it in 2020, as the change in work and driving habits by many consumers have affected that retail sector significantly.

According to the most recent industrywide data from the National Association of Convenience Stores, weekday morning traffic is just 85% of what it was in 2019. Lunchtime traffic has also dropped to 88% of the mark from a year ago.

That has reduced the number of office workers looking for quick afternoon snacks or in need of bread, milk, and other smaller items on their way to and from work. Likewise, consumers are filling up with gas less frequently, which means fewer trips to the small stores.

Read Loyalty360’s full article, which features an interview with Brandon Logsdon, president and general manager, Marketing Cloud Solutions and Fuel Pricing at PDI, here.