There is no arguing that the COVID-19 pandemic has changed the way consumers shop and how retailers have structured the shopping experience. That’s certainly true for convenience stores. Consumers’ habits have dramatically changed this industry, and we wonder if it will ever go back to the way it was before the pandemic. What can we expect will stay in the new normal?

Read the rest of the article by Brandon Logsdon, president and general manager, Marketing Cloud Solutions and Fuel Pricing at PDI, here.