Customer Experience

PDI Monthly COVID-19 Consumer Behavior Report

Consumer trip and basket-level data and analysis to help you deliver what customers need now


Top Fuel Trends in 2022

All signs point to 2022 as being a critical year for fuel and convenience retailers to strengthen their relationships with consumers. To accomplish…


Top EV and Convenience Retail Trends in 2022

Should fuel and convenience retailers be focused on the continued growth in the electric vehicle (EV) market in 2022? Yes, but maybe not in the way…


The 5 Stages of Foodservice Operations

If you want to upgrade your foodservice program, this article covers the five stages of foodservice operations you should incorporate into your daily operations.

Dafna Gabel


C-Store Shopper Trends: Holiday Recap and Outlook

Learn what the c-store channel can take away from what occurred during Halloween week and Thanksgiving week.


Unlocking Hidden Value in Your Investment

If you’re not measuring what’s going on in your store and what’s happening from a data perspective, you don’t know how much money you’re leaving on the table.


The Value of Loyalty and Personalization for Retailers

In this video, PDI’s Brian Jefferson provides his insights on the value of increasing loyalty and how retailers can provide exceptional customer…

Are you converting your customers from the pump to the store?


Are You Converting Your Customers from the Pump to the Store?

The industry has seen a growing opportunity for pump-to-store conversion where c-store locations also sell fuel. This has especially been the case…


Buddy Up: C-Store Shopper Insights Quarterly Report

Get the latest GasBuddy survey results on the pandemic’s influence on consumer shopping behaviors and their comfort level in performing certain…

PDI Security VirtualNOC

Product Sheet

PDI VirtualNOC Management Portal

View your entire network in real time to avoid business disruption.

loyalty communications, customer engagement


4 Tips to Help C-Stores Maximize Customer Engagement

To boost customer engagement through loyalty marketing communications, convenience retailers should define and set goals and metrics, have the right…

QSR experience


Improving the QSR Guest Experience: Executive Q&A

PDI recently met with PivotBridge Partners Principal Consultant Sam Gray, who shared numerous insights into the primary challenges QSRs have faced,…


The PDI Difference

Discover how PDI software solutions help you bring convenience and energy to the world. Learn more about PDI and its wide range of innovative…