Topic
Customer Experience
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Top EV and Convenience Retail Trends in 2022
Should fuel and convenience retailers be focused on the continued growth in the electric vehicle (EV) market in 2022? Yes, but maybe not in the way…
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C-Store Shopper Trends: Holiday Recap and Outlook
Learn what the c-store channel can take away from what occurred during Halloween week and Thanksgiving week.
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Are You Converting Your Customers from the Pump to the Store?
The industry has seen a growing opportunity for pump-to-store conversion where c-store locations also sell fuel. This has especially been the case…
Product Sheet
PDI VirtualNOC Management Portal
View your entire network in real time to avoid business disruption.
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4 Tips to Help C-Stores Maximize Customer Engagement
To boost customer engagement through loyalty marketing communications, convenience retailers should define and set goals and metrics, have the right…
Webinar
2021 Trends and the New Consumer
Explore new consumer preferences and their lasting impact on the convenience and fuel retail industry.
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Improving the QSR Guest Experience: Executive Q&A
PDI recently met with PivotBridge Partners Principal Consultant Sam Gray, who shared numerous insights into the primary challenges QSRs have faced,…
Infographic
Fact vs Fiction: Payments Infographic
Learn the truth of four common myths about payments in the c-store industry with our infographic.
Webinar
Customer Experience Redefined: How COVID-19 is Changing Retailer Best Practice
PDI experts discuss COVID’s impact on convenience retail and how retailers can plan for the future
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Rapid Response: 4 Lessons C-Stores Taught Us About Creating Differentiated Customer Experiences
COVID-19 has forced everyone to change the way the operate, including convenience retailers. In this video, Greg Phillips, vice president of account…
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What are C-stores to make of Amazon’s foray into food retail?
Amazon continues to transform its company identity and reshape industry after industry it enters, a trend that took on new levels of media frenzy in…
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Report: How C-stores can stay ahead of the competition
If you're a c-store management professional interested in maintaining a competitive business five, ten, or even 20 years from now, it's time to pull…