PDI Monthly COVID-19 Consumer Behavior Report

Consumer trip and basket-level data and analysis to help you deliver what customers need now

Don’t let a lack of available labor affect your operations and compromise your shoppers' in-store experience.


Have C-Stores Regained Everything They Lost in 2020?

Labor shortages and supply chain disruptions are adversely affecting C-store recovery. In-store digital solutions may be helpful for meeting consumer…

Should C-store operators and suppliers be wary of inflationary pressures?


Can 2% Dollar Growth Be Healthy for the Industry?

Dollar sales growth is just over 2% versus 2020’s 2H new normal. Shoppers are increasing their number of C-store trips as well as spending more each…

What can C-store operators and suppliers do to boost beer sales?


Are Beer Sales Slowing Down in the Convenience Channel?

The beer category boomed in 2020, with a large positive shift at the start of the pandemic. However, more recently beer sales are down versus a year…


Strong Gains in March: Are They Real?

C-store trips have been increasing steadily and catching up to pre-pandemic levels. This is good news, but c-stores still have to recapture lost…


Here’s Why C-Store Dollar Sales Growth Came to a Standstill in February

It was just this January that c-stores delivered quite promising dollar sales growth. But all that changed in February. So, what happened? Dafna…


3 Retail Fuel Pricing Tips for Surviving Low Gas Demand

Due to Covid-19, work from home and shop from home trends are here to stay. Together with increased fuel efficiency and the rise of alternative…


Exploring the New Commerce Model

Hear retailer perspectives about weathering COVID-19 and NACS present consumer behavior insights


Optimize Your Workforce in the Face of an Unprecedented Pandemic

Providing a solution that works for you and your most important resource—your employees.


5 Loyalty Lessons You Shouldn’t Ignore During COVID-19

The 2020 Road to Rewards Report offers five key takeaways about how the pandemic impacted consumer preferences and what businesses can do to pivot…


A PDI and SIGMA Webinar: Best Practices for a Remote Workforce


Customer Experience Redefined: How COVID-19 is Changing Retailer Best Practice

PDI experts discuss COVID’s impact on convenience retail and how retailers can plan for the future


A Global Impact: Adapting for the Future

Our regional sales leaders had a chat in May about the “new normal” & what it means for the industry