Creating an easy, seamless and great payment experience is a critical part of any customer journey. Many industries were impacted by changes in the payments industry last year, including c-stores. The global pandemic of 2020 only highlighted the need for convenience retailers to invest in robust payment strategies to ensure customer safety, satisfaction and loyalty. So, what does the future hold for payments in 2021?

Read the full article by Kristen Small, vice president of marketing and customer engagement for PDI Marketing Cloud Solutions, here.