Excentus Corporation Privacy Policy

The Excentus Privacy Policy covers the collection, use, and disclosure of Personally Identifiable Information (as defined below) and other information that may be collected by Excentus Corporation (“Excentus”) its affiliates or third parties on behalf of Excentus anytime you interact with Excentus, its affiliates or such third parties such as when you visit, access, browse or otherwise use the products and services on our websites, mobile applications, mobile websites, or networked equipment (such as our Fuel Rewards® program-branded kiosks or our Fuel Rewards® program-branded tablets or mobile devices that we use to collect information from consumers at participating retailers) (collectively, “Excentus Sites”).

The purpose of this Privacy Policy is to explain the types of information that Excentus collects from you, what we do with this information, and with whom we share this information. This Privacy Policy includes information that we may collect from you in connection with our Fuel Rewards® program (“Fuel Rewards® Program”). Please take a moment to read the following to learn more about our information practices, and how we seek to safeguard your Personally Identifiable Information.

Your consent to the Privacy Policy

By providing information to us or by accessing, browsing or using any of the Excentus Sites or by enrolling in our programs, you acknowledge that you have read and understand this Privacy Policy. You consent to the collection, use, and disclosure of your Personally Identifiable Information and other information by Excentus pursuant to the terms of this Privacy Policy. If you do not consent to the collection, use and disclosure of your Personally Identifiable Information and other information in accordance with this Privacy Policy, please do not access, browse, or use the Excentus Sites or provide information to us.

Amendments to the Privacy Policy

Excentus reserves the right to update this Privacy Policy periodically. Any updates made to this Privacy Policy will be considered effective immediately after the amendments are posted on the Excentus Sites.  Please take a look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Your access to, browsing of or use of the Excentus Sites, or the submission of any information to us, following such date will be subject to the revised Privacy Policy.

Jurisdiction

The Excentus Sites are controlled by us from the United States; accordingly this Privacy Policy, and our collection, use and disclosure of your Personally Identifiable Information or other information, is governed by U.S. law, and not by the laws of any country, territory or jurisdiction other than the United States. We do not represent or warrant that the Excentus Sites, or any functionality or feature thereof, is appropriate or available for use in any particular jurisdiction other than that of the United States. Those who choose to download, access or use the Excentus Sites do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules, and regulations. By downloading, accessing, using or submitting any Personally Identifiable Information or other information to the Excentus Sites, users from outside the United States acknowledge that the Excentus Sites are subject to U.S. law, and consent to the transfer of their Personally Identifiable Information or other information to the United States and any other jurisdiction, which may provide a different level of data security than in their country of residence, and waive any claims that may arise under their own national laws.

Types of Information

The following are descriptions of the types of information we may acquire from or about you:

  • We may receive and store any Personally Identifiable Information and other information that you provide to us, directly or indirectly, such as by searching on the Excentus Sites, creating an account, enrolling in our programs, redeeming rewards, communicating with us by phone, email, text or otherwise, interacting with Excentus and our affiliates through social media accounts or pages, completing a registration form, Excentus questionnaire or contest entry form, providing reviews, using specific features of your mobile device or otherwise interacting with Excentus and/or the Excentus Sites, and/or by contacting Excentus.
  • We may receive and store Personally Identifiable Information and other information from other sources, such as participating retailers, online merchants, manufacturers, restaurants, bars, clubs and other participants who issue and/or fund rewards, and participating fuel stations who redeem rewards (“Participants”). Examples of information we receive include account information, enrollment information, transactional information, reward issuance or redemption information, geographic information, and other purchase-related information.  We treat the Personally Identifiable Information and other information we receive from other sources in accordance with this Privacy Policy.  We may add this information to any Personally Identifiable Information or other information that you provide to us.
  • We may automatically receive and store certain types of information whenever you interact with us. Examples of such information include your browser type, the type of operating system you use, the name of your Internet service provider, your IP address, the referring link through which you accessed the Excentus Sites, pages visited on the Excentus Sites, technical information to assist with fraud prevention and diagnostic purposes, and access times, as well as email addresses, passwords, and the phone number you used to call our customer support number. The most common sources of this information include cookies (including flash cookies as described in more detail below), web beacons (also known as “tracking pixels”), pixel tags or clear Graphics Interchange Format files, known as GIFs. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Excentus Sites and services that depend on cookies
  • Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Excentus Sites, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Excentus Sites. We may also derive your approximate location from your IP address.
  • We may use Flash LSOs (also known as flash cookies) and other technologies to, among other things, collect and store information about your use of the Excentus Sites.  If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time).  Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Excentus Sites or our online content.
  • We may collect information about you from other sources and combine that with information we collect about you. For example, we may collect information to verify and update mailing addresses.
  • We may receive information about your location and your mobile device, including a unique identifier for your device if you use one of our mobile applications. We use this information to provide you with location-based products and services.
  • To help us make emails more pertinent to you, we may receive confirmation that the email has been opened and which links you click in an email.

Use of Personally Identifiable Information

“Personally Identifiable Information” means information that identifies you, such as your name, e-mail address, postal address, telephone number, loyalty card number, and payment card number. We use the Personally Identifiable Information that you provide to us for such purposes as responding to your requests or questions, providing customer support, improving our services, communicating with you, providing you with information that we believe would interest you, or providing you with information about important functionality changes to our programs and the Excentus Sites. The Personally Identifiable Information enables us to conduct research and perform analysis in order to measure, maintain, protect, develop and improve our products and services and provide anonymous or aggregated reporting. It also enables us to customize and enhance the Excentus Sites, customize the content you see, administer sweepstakes, contests, promotions or surveys and make communications necessary to notify you regarding security, privacy, and administrative issues.

Use of other information

Other information is any information that does not reveal your specific identity or does not directly relate to an individual, such as: browser information; information collected through cookies, pixel tags and other technologies; demographic information and other information provided by you; information from other sources including updated address information; and aggregated information, including aggregated Personally Identifiable Information and aggregated transaction data that has been aggregated so that no single individual is identifiable.We use this information for such purposes as understanding how the Excentus Sites are used, to facilitate navigation, to personalize your experience, and to diagnose problems. We may use and disclose other information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine other information with Personally Identifiable Information. If we do, we will treat the combined information as Personally Identifiable Information as long as it is so combined.

Use of Google Analytics

The Excentus Sites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  This analytical tool uses cookies and similar technologies to help analyze how users use the Excentus Sites.  The information generated about site usage, including visitor IP address, is transmitted to Google.  This information is then used to evaluate visitors’ use of the website, compile statistical reports on website activity, and provide other services relating to website activity and internet usage.  Google offers the ability to opt out from tracking through Google Analytics cookies; for more information, visit http://tools.google.com/dlpage/gaoptout.

Third Party Advertising Services

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Excentus Sites and other websites or online services on any of your devices, based on information relating to your access to and use of the Excentus Sites and other websites and online services, as well as on information received from third parties.  To do so, these companies may place or recognize a unique cookie on your browser (including through use of pixel tags).  They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.  If you would like to learn more about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://www.youradchoices.com/learn.aspx and http://www.aboutads.info/.  You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.

Social Media Interactions

Any information collected by social media services (such as Facebook, Twitter, Pinterest and Instagram) in connection with the Excentus Sites (including through social media plugins located on the Excentus Sites) is subject to the applicable social media service’s privacy policy, and not this Privacy Policy. For example, Facebook Social Plugins that are currently present on the Excentus Sites may allow Facebook to collect certain information from or about users on the Excentus Sites; the collection, use and disclosure of such information by Facebook is subject to Facebook’s privacy policy, and not this Privacy Policy.

If you provide any information to Excentus through a social media service, including through social media plugins located on the Excentus Sites, and including by authorizing such social media service to provide information to Excentus, then we may collect such information, and our use and disclosure of such information will be subject to this Privacy Policy. For example, we may allow you to sign in to your Fuel Rewards® Program account using Facebook Connect, and if you choose to sign in using Facebook Connect, you are authorizing Facebook to provide certain information to Excentus, such as your friend lists, birthday, check-ins, basic profile information and profile picture. We may use, disclose and retain such information in accordance with this Privacy Policy, including to create and facilitate interactive social experiences, and to bring you products, services and programs from Excentus.

Publicly displayed information is public

If you use social media or a bulletin board or chat room on an Excentus Site, you should be aware that any information you share is visible to other users. Information, including Personally Identifiable Information, you submit to one of these forums can be read, collected, or used by other individuals, including to send you unsolicited messages. Excentus is not responsible for the information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Excentus will collect that information from your interaction and the information will become publicly available.  If you are a resident of California, under 18 and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by writing to support@fuelrewards.com.  Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

Disclosure of information

Information about our members is an important part of our business. We may disclose Personally Identifiable Information collected from you in accordance with this Privacy Policy.

If you register a Fuel Rewards® Program card at www.fuelrewards.com, we will provide your Personally Identifiable Information to Shell Oil Products, US and its affiliated companies and their respective advertising, promotions and public relations companies. Use of such Personally Identifiable Information by Shell is subject to the Shell® Fuel Rewards® program Terms & Conditions found here.

If you link your MasterCard, Visa, or American Express branded card (a “Linked Card”) to your Fuel Rewards® Program account, pursuant to your consent when linking your payment card, we will provide to MasterCard, Visa, or American Express, as applicable, (each, a “Payment Card Network”) your Linked Card number and your Fuel Rewards® Program account number solely to enable the applicable Payment Card Network to identify your account and provide transaction information to Excentus regarding transactions made with your Linked Card at merchants who participate in the Fuel Rewards® Program, which may include a unique user identification associated with your Linked Card, as well as transaction amount, date and time, and name and location of merchant. In addition, if you register for an offer that allows you to earn Rewards using your Linked Card (“Card Linked Offer”), MasterCard, Visa or American Express, as applicable, may share with Excentus details (including certain transaction data such as: date, time, merchant name and location, and amount) for your purchases and returns at Participants, so that Excentus can administer your Rewards and administer the Card Linked offer.

Excentus may engage third party marketers (“Third Party Marketers”) to introduce the Fuel Rewards® Program to potential merchants who may want to provide card-link enabled offers to you as part of the Fuel Rewards® Program. Excentus and these merchants may provide such Third Party Marketers transaction data (e.g., merchant ID, merchant location ID, last 4 digits of your registered payment card, dollar amount cleared and settled, and date of the settled transaction). The Third Party Marketer may use this transaction data for the sole purpose of invoicing the merchants for card-link enabled offers you participate in, and may not use this information for any other purpose.

Providing payment card information to us is not required for participation in the Fuel Rewards® Program; however, linking a payment card and providing payment card information is a requirement to receive card-link enabled offers, to participate in Link & Save™ and to participate in the Fuel Rewards® Dining Program

If you enroll and participate in the Dining program as part of the Fuel Rewards® Program, we will provide your Personally Identifiable Information (including your Linked Card number) to Rewards Network Inc. (“Rewards Network”) to allow Rewards Network to obtain details about your qualifying transactions from transaction information providers (like Payment Card Networks or Transaction Information Providers), administer the Dining program, and target personalized offers in connection with the Dining program. Use of such Personally Identifiable Information by Rewards Network is subject to the Rewards Network Privacy Policy found here.  To opt out of the Dining program, please log in to your Fuel Rewards account.  Transaction Information Providers shall mean third-party card issuers, providers, platforms, processors, or transaction facilitators or point-of-sale systems.

We provide Personally Identifiable Information and other information to our affiliated companies who may use and disclose the Personally Identifiable Information in accordance with this Privacy Policy.

We provide Personally Identifiable Information to third party service providers, subcontractors, and agents that work on our behalf to provide certain services. Examples of such services include providing marketing assistance, analyzing data, and providing customer service. These third parties are bound by law or by contract to protect the Personally Identifiable Information and have access to Personally Identifiable Information needed to perform their functions and for no other purpose.

Excentus may report on statistical information relating to the Excentus products and services on the Excentus Sites, through email or other social media including anonymous or aggregated information about consumer and member activity. Such reporting may include displaying your first name, last initial, and city and state of residence.

Excentus may provide aggregated demographic and statistical information to others for purposes of profiling activity, targeting personalized offers, marketing, promotion or similar activities. None of these statistics will identify users by name.

Excentus may disclose Personally Identifiable Information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to: (a) comply with legal process or applicable law; (b) enforce the Terms and Conditions; (c) respond to claims that any content of an Excentus Site violates the rights of third parties; or (d) protect the rights, property, or personal safety of Excentus, its users, Members, the public or others.

Excentus may provide your necessary Personally Identifiable Information to third party providers of products and services you request from or through us.

If Excentus becomes involved in a merger, acquisition, restructuring, reorganization or any form of sale or other disposition of some or all of its assets, Personally Identifiable Information may be provided or transferred to the entities involved in such transactions.

Linked Internet websites and other platforms

The Excentus Sites provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to other websites not controlled by us (“Linked Sites”). These Linked Sites may have privacy or data security practices that are different from those provided herein. In addition, if you use a social media platform or your mobile device or other method of communication to interact with Excentus or the Excentus Sites, these applications also have privacy provisions that govern the use of Personally Identifiable Information related to that application. We are not responsible for the collection, use, or disclosure of Personally Identifiable Information or other information collected through Linked Sites, social media platforms, mobile devices or other methods of communication, and we expressly disclaim any and all liabilities related to such collection, use, or disclosure.

The Online Shopping site found at www.shop.fuelrewards.com (“Online Shopping Site”) is operated by Excentus via affiliate marketing networks. Use of the Online Shopping Site and all transactions conducted via the Online Shopping Site are subject to the terms and conditions and privacy policies established by Excentus and each individual online merchant. Excentus will have no responsibility or liability with respect to any Rewards earned in connection with a transaction conducted on the Online Shopping Site, or the information collection, usage, disclosure or security practices of each individual online merchant.

The Fuel Rewards Travel site found at www.fuelrewards.com/travel (“Travel Site”) which is accessible via hyperlink from the Excentus Sites, is operated by Priceline Partner Network (“Priceline”), not by Excentus. Use of the Travel Site and all transactions conducted via the Travel Site are subject to the terms and conditions and privacy policy displayed on the Travel Site and the policies established by Priceline. Excentus will have no responsibility or liability with respect to the Travel Site or any activities conducted on the Travel Site, or the information collection, usage, disclosure or security practices of Priceline.

The Dining site found at frndining.com (“Dining Site”) which is accessible via hyperlink from the Excentus Sites, is operated by Rewards Network, Inc. (“Rewards Network”), not by Excentus. Use of the Dining Site and any activities conducted on the Dining Site are subject to the terms and conditions and privacy policy displayed on the Dining Site and the policies established by Rewards Network. Excentus will have no responsibility or liability with respect to the Dining Site or any activities conducted on the Dining Site, or the information collection, usage, disclosure or security practices of Rewards Network.

Browser Do Not Track Signals

Although the Excentus Sites currently do not have a mechanism to recognize the various web browser Do Not Track signals, we do offer our customers choices to manage certain of their preferences that are provided in the previous sections above.  To learn more about browser tracking signals and Do Not Track, please visit http://www.allaboutdnt.com.

Protection of your Personally Identifiable Information

Excentus takes precautions – including administrative, technical, and physical measures – designed to safeguard your Personally Identifiable Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Unfortunately, however, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

You can help us by also taking precautions to protect your Personally Identifiable Information when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at 1-888-603-0473.

Access to information

You may access and correct the Personally Identifiable Information in your user profile by logging into your account and changing the information in your user profile. You may also request changes to your account by clicking the “Contact Us” tab on the Excentus Sites and submitting your request to the Excentus Member Support Helpdesk. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by editing your profile.

Options for communications

You may receive certain promotional communications from us that may include advertisements from third parties. If, at any time, you wish to no longer receive promotional communications from Excentus, you may opt-out of the receipt of such promotional communications by clicking on the opt-out link provided at the bottom of each email or by emailing our Member Support Helpdesk. Even if you opt-out of receiving promotional communications, you may receive promotional communications that were already in process prior to receipt of our request. We reserve the right to send out certain communications relating to membership information, and administrative messages that are considered part of your account, without offering you the opportunity to opt-out of receiving them. Although the primary purpose of these emails is not to provide you with promotional communications, they may contain within them some promotional communications.

Children and Minors

The Excentus Sites are not directed to individuals under the age of thirteen (13), and we request that these individuals not provide Personally Identifiable Information through the Excentus Sites.

Your California Privacy Rights

California Civil Code Section 1798.83 permits customers of Excentus Corporation who are California residents to request certain information regarding its disclosure of personally identifiable information to third parties for their direct marketing purposes.  To make such a request, please write to us at:

Excentus Corporation
14241 Dallas Parkway
Suite 400
Dallas, Texas, 75254 USA
Attn:  General Counsel

Privacy Questions

If you have questions or concerns about the Excentus Privacy Policy, please click here to contact us. The Excentus Member Support Helpdesk will respond to your inquiry within 60 days.

Excentus Corporation
14241 Dallas Parkway
Suite 400
Dallas, Texas, 75254 USA

 

Fuel Rewards® Dining Privacy Disclosure

PLEASE READ THIS PRIVACY DISCLOSURE CAREFULLY BEFORE USING THIS SITE

Rewards Network Establishment Services Inc. and its affiliates (“we”, “us” and “our”), which collaborates with Excentus Corporation (“Rewards Issuer”) to provide Fuel Rewards® Dining (the “Program”) through this website or mobile application (collectively, the “Site”), values your privacy. We have prepared this Privacy Disclosure to describe how we collect and share information about you via our Site and the Program. By visiting the Site, enrolling in the Program and participating in the Program, you are accepting the practices described in this Privacy Disclosure.

International Visitors

The Site is hosted on servers located in the United States of America and is intended for use by individuals and entities who are United States residents. All data collected from the Site is stored on servers within the United States that are owned and controlled by our third-party vendors or us. YOU EXPRESSLY ACKNOWLEDGE AND CONSENT THAT YOUR DATA MAY BE TRANSFERRED TO VARIOUS LOCATIONS AND THIRD-PARTY PROVIDERS, AND MAY BE MAINTAINED AND PROCESSED ON COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE, COUNTRY, OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY NOT BE AS PROTECTIVE AS THOSE IN YOUR JURISDICTION.

What We Collect and How We Use It

Identifiable Information

You may visit our Site without expressly submitting any personally identifiable information about you. However, if you wish to register as a participant in the Program, you will be required to submit information that specifically identifies you as further set forth below.

Information We Collect

If you register in the Program, we will collect your Personal Information (defined in the next sentence) and your primary account number for the eligible credit or debit card(s) that you use to enroll in the Program (“Registered Card”). “Personal Information” may include your name, email, mailing address, phone number, Registered Card and any other information that you voluntarily provide us. We may also collect this information about you from Rewards Issuer or a bank issuing a credit card on Rewards Issuer’s behalf that automatically enrolls you in the Program as a benefit. If you enrolled with Rewards Network by Rewards Issuer, Rewards Network will only maintain the information Rewards Network needs to operate the Program.

You may need to create a user name and password for your Program account with us. We may assign you a unique identification number so that we may more easily identify you and your transactions.

We collect the credit or debit card account number for your eligible Registered Card. We do not collect your credit or debit card expiration date or card security code. We do this to protect you as a participant in the Program. You must agree to allow us to collect this information to participate in the Program. Your transactions with your Registered Card will be monitored and you are authorizing us to obtain and receive information about those transactions from a payment card network (“Payment Card Network”) such as American Express®, MasterCard®, Visa® or Discover®, or a payment card processor.

You have the option to also provide us with the month and day of special dates (e.g., birthday, anniversary), dining preferences, and information regarding your personal accounts and/or profiles on third-party social networking sites such as Facebook® and Twitter®, as further described below.

We or Rewards Issuer (or a non-affiliated third-party supplier, vendor, or contractor on our behalf or on behalf of the Rewards Issuer) may collect Personal Information when you send us an inquiry, comment, or request, including any email or mailing address or telephone number you provide, and will use the information you have provided to respond. We will also add this information to your Program profile and use such information as contemplated in this Privacy Disclosure.

We (or a non-affiliated third-party supplier, vendor, or contractor on our behalf or on behalf of the Rewards Issuer) use your Personal Information to operate the Program: to send you emails, mailings or other forms of communications (that may be real-time) that relate to the Program, participating merchants (“Participating Merchants”) or other products or services that may be of interest to you. We (or a non-affiliated third-party supplier, vendor, or contractor on our behalf or on behalf of the Rewards Issuer) will send email confirmations when you open an email from us if your computer supports such capabilities.

Registered Card Information and Transaction Information

You agree that we may use your Registered Card in connection with our operation of the Program, including to determine your eligibility for rewards and applying rewards, requesting that you receive rewards, and compliance with this Privacy Disclosure and any other applicable terms and conditions. We may disclose the Registered Card to Rewards Issuer, Payment Card Networks, payment card processors, and payment card issuers, as well as non-affiliated third-party suppliers, vendors, or contractors that we have engaged to help us operate the Program.

We will know when you conduct a transaction with a Participating Merchant. We will collect information about that transaction, including a unique Program identification number, the date and time of your transaction, the amount of your transaction, the name and location of the Participating Merchant, and the Registered Card used for that transaction. We receive this information from Payment Card Networks. We may provide all or a portion of the information collected to a Rewards Issuer or a Rewards Issuer’s non-affiliated third-party suppliers, vendors, or contractors so that we and/or Rewards Issuer can facilitate and administer the Program. You may receive real-time notification about the sharing of your transaction data. We may also use your transaction information to generate internal financial reporting and analysis regarding our business and for external reporting of anonymized data to market our business and the Program to third parties, including potential Participating Merchants and potential rewards Issuers.

We use the transaction data that we receive to match your transactions at Participating Merchants with available rewards and otherwise for Program rewards administration. We reserve the right to require that you provide a receipt from the Participating Merchant or documents reasonably required by us to evidence an eligible transaction in order to receive your reward.

By enrolling in and participating in the Program, you are authorizing us and Participating Merchants, Payment Card Networks, and payment card processors to obtain, provide and use transaction information related to your purchases (such as date, time and amount) at Participating Merchants in order to calculate rewards, redeem rewards and facilitate and make the Program available.

Survey Information

Following your matched transaction and the processing of any reward, we may send you an email to complete a survey regarding your transaction. When you activate the survey link, you will be taken to a web page operated by us. We (or a non-affiliated third-party supplier, vendor, or contractor on our behalf or on behalf of the Rewards Issuer) may collect on an anonymized basis your computer’s IP address or use cookies to collect aggregated, anonymized data related to your survey responses. We may share the anonymized survey information with the applicable Participating Merchant. We may also aggregate your survey response with other survey responses for the applicable Participating Merchant and make those results available to other participants in our rewards programs.

For certain qualifying purchases, you may be required to complete the survey in order to earn rewards.

All reviews, surveys, comments, feedback, and other information about your dining experiences, Participating Merchants, or participation in the Program that you choose to disclose, submit, or convey via the Site (which we refer to collectively as “Comments”) may be reprinted, used, displayed, redistributed, shared, transmitted, excerpted, modified, and/or disseminated (in whole or in part) by us. Your Comments must comply with our Content Guidelines for Dining Reviews. We reserve the right to remove any Comments that are inappropriate.

Your provision of Comments to us constitutes a nonexclusive, royalty–free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Comments throughout the world in any media.

You warrant that: (i) any use of Comments by us will not violate any right of any third party; and (ii) any Comments are not libelous, unlawful, or obscene.

Personal Information We Utilize for Contests, Giveaways, Sweepstakes, and Other Promotions

You also may have the option to voluntarily provide us or Rewards Issuer, as well as non-affiliated third-party suppliers, vendors, or contractors working on our behalf, with Personal Information in connection with participating in contests, giveaways, sweepstakes, and other promotions, or in connection with completing surveys for us. This information may be added to your member profile and may use such information as contemplated by this Privacy Disclosure. Any other use of information provided in connection with such opportunities may also be used in the manner described at the time of collection. Please review the terms and conditions for such opportunities carefully.

Registered Card Updates

If your card number changes, you are responsible for updating your Registered Card. In some cases, we may receive updated credit or debit card numbers associated with your Registered Card from payment card processors or Payment Card Networks. If we receive this information, we will update the Registered Card with the new credit or debit card number that we receive, and we will use it to operate the Program as described in this Privacy Disclosure.

IP Addresses

We collect IP address information from any visitor to the Site. We log IP addresses for system administrative purposes only. IP addresses are not used for identification. This information helps us determine how often different areas of the Site are visited. We do not link IP addresses to any information that is personally identifiable.

Non-Personally Identifiable Information

When you visit the Site, we may collect usage information (“Session Data”) that is anonymous and is not linked to you as an individual. Session Data may include browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. We may use Session Data for a variety of reasons, including to better understand things like how the Site is navigated, how many visitors arrive at specific pages, and the length and frequency of stays at our Site.

Geo-Location

We may have the ability to collect location data and provide you with push notifications based on your location. We utilize location information to provide you with more relevant location-based restaurant choices, track your general dining patterns and stores that you visit, and also aggregate this data to help understand general Program member patterns and trends, which we may share with third parties with our discretion. You are agreeing that we can collect and use your location data and can continue to do so until you turn off your location settings. Your device may allow you to disable the collection of location data and push notifications by accessing your device’s application or notification settings. If you do not want us to have access to your location, you may change your location settings. We have no responsibility or liability for the functions of location settings within any device.

Cookies

Like most sites, we use cookies on the Site to collect session data and persistent data for several purposes, such as to personalize and improve your individual viewing experiences, track and analyze non-personally identifiable usage statistical information in order to constantly improve the quality of the Site, and for other administrative purposes. We use two different types of cookies on our Site:

  • “Session cookies” track the user’s progression through the Site and session data for a single visit. These cookies enable us to follow the user as they progress from one page to another. Your session cookies expire at the end of your browser session. In addition, if you leave your browser open for a prolonged period, they are set to automatically expire.
  • “Persistent cookies” are stored on your device between browser sessions, allowing us to remember you and your preferences on the Site. We may use a persistent cookie to remember such information as your user name, name, preferred dining area, and favorite restaurants.

Most Internet browsers automatically accept cookies. However, you can instruct your browser to stop accepting cookies or prompt you before accepting a cookie from the sites you visit.

We use Google Analytics in order to analyze traffic and performance related to the Site. To learn how Google uses data when you use our Site, visit www.google.com/policies/privacy/partners/.

Disclosure of Personal Information

We use your Personal Information and share it with Rewards Issuer, Payment Card Networks, and payment card processors to solely operate the Program. We do not sell Personal Information to any third party and we will not without your prior express consent disclose your Personal Information to any third party for them to market to you directly. For example, we may invite you to participate in a survey or special promotional program offered by a non-affiliated third party. Your choice to participate in such a survey or promotional program will indicate your consent for us to share your Personal Information with non-affiliated third parties in connection with the survey or promotional program. If you consent to such disclosure, any information that you provide to the third parties will be controlled by that party’s privacy policy, not this Privacy Disclosure.

We may disclose information that we may have, identifiable or not, as necessary for defending and bringing legal actions, or if required by a government authority or legal process.

We have full rights to any information collected on the Site, and we may freely collect, use, and disclose such information unless prohibited by this Privacy Disclosure, applicable law or an applicable agreement.

Disclosure of Anonymized Information

We may share anonymized information about you that is not reasonably identifiable to you with our affiliates, rewards Issuers, merchants, and other third parties in our discretion. Such information could be used, for example, to provide us with statistical or other analysis and to market our business, the Program or both. This information is de-identified and cannot reasonably be used to identify you personally. This information is most often aggregated demographic and statistical information (such as information derived from your participation in any Program) and information submitted in connection with restaurant reviews or surveys that you submit to us.

Transfer of Personal Information

We reserve the right to transfer all information and data in our possession, custody, or control to a successor organization in the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets. Any acquirer will remain subject to the terms of this Privacy Disclosure.

Social Network Plugins

The Site utilizes plugins from various social networking sites (such as Facebook and Twitter®) to allow you to share and post materials between your Program account with us and your social network accounts. Social networks may use cookies to collect data regarding your browsing activity.

If you give us permission to use and post information about your restaurant visits, restaurant reviews, and other activities on our social networking accounts or your social networking accounts, usage of that social network site is governed by and subject to the privacy policy of that third-party social network site and any privacy settings that are available on that third-party site.

Third Party Sites

We neither own nor control any third-party sites that may be accessible through the Site, and do not control the privacy policies of such third parties. As a result, we assume no responsibility or liability for the actions of such third parties. We suggest that you review the privacy policy of any third-party site before submitting information to them.

Choices for Email and Marketing Communications

You may opt-out of receiving Program emails from us. However, doing so will affect your eligibility for all or some Program benefits. You may not opt-out of receiving administrative emails related to your account except by terminating your Program participation.

If you do not wish to receive email communications from us, you can unsubscribe from the link in the email you received, change your selections within the Account Information section, or indicate your preferences within a direct communication to us. You may also email us if you wish to unsubscribe, but for your security, please do not send credit or debit card information via email.

Do Not Track

We will automatically collect cookies and other non-personally identifying information when you visit the Site and, therefore, do not respond to Do Not Track (DNT) signals.

Retention and Disposal of Information

We retain your information as long as we determine it is required for the operation of our business and Program and to meet legal, regulatory, and other requirements.

We take reasonable steps to ensure that information is disposed of securely when we no longer require such data.

Data Security

We take commercially reasonable steps to maintain physical, electronic, and procedural safeguards to protect your information. These safeguards may include data encryption, access authorization, firewalls, and physical access control to our data centers. We use industry-standard encryption technologies when transferring and receiving identifiable information. We maintain PCI DSS compliance. You can find our listing on the Visa Global Registry of Service Providers.

We maintain a Service Organization Control (SOC) 3 report. This assessment of our security practices enables you and your stakeholders to validate that we have obtained independent auditor assurance, which attests to our alignment with the American Institute of Certified Public Accountants (AICPA) Security Trust Principles. We may elect in the future to assess our security practices through a standard other than SOC, and we will in any case maintain and routinely test our controls related to the security, integrity, confidentiality and privacy of the information we collect, store and process.

Reviewing or Changing Your Information

You can contact us to access and/or modify any information that we have for you, or otherwise modify your preferences pertaining to our marketing communications (whether made by email, telephone, or postal mail). To review, change, or update your information:

  • Online: When the Program Site is available, log in to your account and click on the “My Account” link at the top of the homepage. Then click on the appropriate link to change your Personal Information or modify your communication preferences.
  • By postal mail: Please include your email address and mail your request to us at Rewards Network Establishment Services Inc., 300 South Park Road, Suite 300, Hollywood, FL 33021, Attn: Member Services.
  • By phone: Members may contact Member Services toll-free at (855) 694-3463.

To protect your privacy and security, we will take reasonable steps to verify your identity before making corrections or granting access to your information.

Our IT Security & Privacy Office

We have appointed an IT Security & Privacy Steering Committee, which is responsible for ensuring that the protection of your Personal Information, Registered Card, or other information collected is carried out in accordance with this Privacy Disclosure.

The following person serves as the contact person for the Privacy Office:
Alice L. Geene
General Counsel
Rewards Network
2 N. Riverside Plaza
Suite 200
Chicago, IL 60606
(312) 521-6767
legal@RewardsNetwork.com

Cancellation and Terminating your Account

If you do not agree to have your information collected, shared and used as described in this Privacy Disclosure, you may terminate your Program account at any time by contacting us at (855) 694-3463 or visiting the “My Account” portion of the Program Site while logged in and clicking on the “Cancel Your Membership” link. If you no longer consent to this Privacy Disclosure and our collection and maintenance of this information, you must un-enroll from the Program. If you elect to un-enroll or are otherwise deactivated from the Program, we will also need to disclose that information to Rewards Issuer, non-affiliated third-party suppliers, vendors, contractors, payment card issuers, payment card processors, Payment Card Networks as necessary to allow them to remove you from the Program.

POLÍTICA DE PRIVACIDAD DE EXCENTUS CORPORATION

La Política de privacidad de Excentus cubre la obtención, el uso y la divulgación de información que lo identifica de manera personal (como se define a continuación) y demás información que Excentus Corporation (“Excentus”), sus filiales o terceros en nombre de Excentus obtengan en cualquier momento en que usted interactúe con Excentus, sus filiales o terceros, por ejemplo, cuando visita, accede, navega o utiliza de otra forma los productos y servicios de nuestros sitios web, aplicaciones móviles, sitios web móviles o equipo conectado en red (como kioscos, tabletas o dispositivos móviles con nuestra marca del programa Fuel Rewards® que utilizamos para recopilar información de los clientes en los puntos de venta al menudeo participantes) (en forma conjunta, los “sitios de Excentus”).

El objetivo de esta Política de privacidad es explicar los tipos de información que Excentus obtiene de usted, lo que hacemos con esa información y con quién la compartimos. La Política de privacidad incluye la información que podemos recopilar de usted relacionada con nuestro programa Fuel Rewards® (“programa Fuel Rewards®”). Le pedimos que dedique un momento a leer lo siguiente y obtener más información sobre nuestras prácticas de información y de cómo buscamos proteger la información que lo identifica de manera personal.

Consentimiento para la Política de privacidad

Al brindarnos información o al acceder, navegar o utilizar cualquiera de los sitios de Excentus o bien, al inscribirse en nuestros programas, usted reconoce que ha leído y entiende la Política de privacidad. Asimismo, aprueba la obtención, el uso y la divulgación de la información que lo identifica de manera personal y otra información obtenida por Excentus conforme a los términos de la Política de privacidad. Si no aprueba la obtención, el uso y la entrega de la información que lo identifica de manera personal y otra información de acuerdo con la Política de privacidad, no acceda, no navegue ni utilice los sitios de Excentus ni nos proporcione información.

Modificaciones a la Política de privacidad

Excentus se reserva el derecho a actualizar la Política de privacidad en forma periódica. Se considerará que las actualizaciones que se realicen entrarán en vigor inmediatamente después de su publicación en los sitios de Excentus. Observe la leyenda “Última actualización”, en la parte superior de esta página, para ver cuándo se revisó por última vez. Si después de esa fecha accede, navega o utiliza los sitios de Excentus o bien, nos proporciona información, estará sujeto a la Política de privacidad revisada.

Jurisdicción

Nosotros controlamos los sitios de Excentus desde los Estados Unidos. Por lo tanto, la Política de privacidad, así como la obtención, el uso y la divulgación que hacemos de la información que lo identifica de manera personal y otra información, se rigen por las leyes de los EE. UU. y no por las leyes de países, territorios o jurisdicciones distintos a los Estados Unidos. No declaramos ni garantizamos que los sitios de Excentus, o sus es o características, son apropiados o que su uso está disponible en jurisdicciones específicas distintas a aquellas de los Estados Unidos. Quienes elijan descargar, acceder o utilizar los sitios de Excentus lo hacen por iniciativa propia y bajo su propio riesgo, y son responsables de cumplir con todas las leyes, normativas y regulaciones locales. Al descargar, acceder, utilizar o proporcionar información que lo identifica de manera personal y otra información a los sitios de Excentus, los usuarios fuera de los Estados Unidos reconocen que los Sitios de Excentus están sujetos a las leyes de los EE. UU. y aprueban la transferencia de la información que los identifica de manera personal y otra información a los Estados Unidos y a otras jurisdicciones, que podrían ofrecer un nivel de seguridad de datos diferente al del país de residencia, y renuncian a las reclamaciones que pudieran surgir conforme a sus propias leyes nacionales.

Tipos de información

A continuación se presentan las descripciones de los tipos de información que podemos adquirir de usted o sobre usted:

  • Podemos recibir y almacenar la información que lo identifica de manera personal y otra información que nos proporcione directa o indirectamente, por ejemplo, al hacer una búsqueda en los sitios de Excentus; al crear una cuenta; al inscribirse en nuestros programas; al canjear recompensas; al comunicarse con nosotros por teléfono, correo electrónico, mensaje de texto o de otra forma; al interactuar con Excentus y nuestras filiales a través de cuentas o páginas de medios sociales; al llenar un formulario de registro, cuestionario de Excentus o un formulario de ingreso a un concurso; al realizar revisiones; al utilizar características específicas de su dispositivo móvil o de otra forma al interactuar con Excentus y/o los Sitios de Excentus; y/o al comunicarse con Excentus.
  • Podemos recibir y almacenar la información que lo identifica de manera personal y otra información de otras fuentes, por ejemplo, puntos de venta al menudeo participantes, comerciantes en línea, fabricantes, restaurantes, bares, clubes y otros participantes que emiten y/o financian las recompensas, y gasolineras participantes que canjean las recompensas (los “participantes”). Los ejemplos de la información que recibimos incluyen información de cuentas, de inscripciones, de operaciones, de emisión o canje de recompensas, geográfica, y otra información relacionada con las compras. Tratamos la información que lo identifica de manera personal y otra información que recibimos de otras fuentes de acuerdo con la Política de privacidad. Podemos agregar esta información a la información que lo identifica de manera personal o a otra información que usted nos proporcione.
  • Podemos recibir y guardar automáticamente algunos tipos de información, siempre y cuando usted interactúe con nosotros. Algunos ejemplos de esa información incluyen su tipo de navegador, el tipo de sistema operativo que usa, el nombre de su proveedor de servicio de internet, su dirección IP, el enlace de referencia por medio del cual tuvo acceso a los sitios de Excentus, las páginas visitadas en los sitios de Excentus, la información técnica para ayudar a la prevención de fraudes y para fines de diagnóstico y los horarios de acceso, así como las direcciones de correo electrónico, las contraseñas y el número de teléfono que usó para llamar a nuestro número de soporte al cliente. Las fuentes más comunes de esta información incluyen cookies (incluidas las cookies emergentes que se describen con más detalle abajo), balizas web (también conocidos como “pixeles de seguimiento”), etiquetas de pixeles o archivos de formato de intercambio gráfico transparente, conocidos como GIF. Usted puede aceptar o rechazar las cookies. La mayoría de los navegadores web aceptan las cookies automáticamente, pero por lo general se puede modificar la configuración del navegador para rechazarlas, si así lo prefiere, en cuyo caso es posible que no pueda ingresar o usar otras funciones interactivas de los sitios de Excentus y los servicios que dependen de las cookies.
  • Su proveedor de servicio de internet asigna automáticamente una dirección IP a su computadora. Se puede identificar una dirección IP e iniciar sesión automáticamente en los archivos de registro de nuestro servidor siempre que un usuario accede a los sitios de Excentus, junto con el tiempo de la visita y las páginas que se visitaron. La obtención de direcciones IP es una práctica estándar y muchos sitios web, aplicaciones y otros servicios la realizan de manera automática. Utilizamos las direcciones IP para fines como calcular los niveles de uso, diagnosticar los problemas del servidor y administrar los sitios de Excentus. También podemos obtener su ubicación aproximada mediante su dirección IP.
  • Podemos usar LSO de Flash (también conocidos como cookies de Flash) y otras tecnologías para, entre otras, recopilar y almacenar información sobre el uso que hace de los sitios de Excentus. Si no quiere que se almacenen LSO de Flash en su computadora, puede ajustar la configuración de Flash Player para que bloquee el almacenamiento de LSO de Flash con ayuda de las herramientas que se incluyen en el Panel Configuración de almacenamiento de sitios. También puede controlar los LSO de Flash con el Panel Configuración global de almacenamiento y seguir las instrucciones (que pueden incluir aquellas que explican, por ejemplo, cómo borrar los LSO de Flash existentes [conocidos como “información” en el sitio de Macromedia], cómo evitar que los LSO de Flash se incluyan en su computadora sin preguntarle a usted y [para Flash Player 8 y posteriores] cómo bloquear los LSO de Flash que no son entregados por el operador de la página que está visitando en ese momento). Observe que si configura Flash Player para que restrinja o limite la aceptación de los LSO de Flash, es posible que reduzca o impida la funcionalidad de algunas aplicaciones de Flash, entre las que se podrían incluir las aplicaciones de Flash que se usan en relación con los sitios de Excentus o nuestro contenido en línea.
  • Podemos obtener información sobre usted de otras fuentes y combinarla con aquella que obtuvimos sobre usted; por ejemplo, podemos obtener información para verificar y actualizar direcciones de correo.
  • Podemos recibir información acerca de su ubicación y dispositivo móvil, incluido identificador único para su dispositivo si usa una de nuestras aplicaciones móviles. Usamos esta información para brindarle productos y servicios basados en la ubicación.
  • Para ayudarnos a que los correos electrónicos sean más apropiados para usted, podemos recibir información de que se ha abierto un correo electrónico y en qué vínculos hace clic.

Uso de la información que lo identifica de manera personal

La “información que lo identifica de manera personal” se refiere a los datos que lo identifican, como su nombre, correo electrónico, domicilio postal, número de teléfono, número de tarjeta de lealtad y número de tarjeta de pago. Utilizamos la información que lo identifica de manera personal que nos proporciona, por ejemplo, para responder a sus solicitudes o preguntas, brindar servicio al cliente, mejorar nuestros servicios, comunicarnos con usted, proporcionarle la información que consideramos de su interés o sobre cambios importantes en las funciones de nuestros programas y en los sitios de Excentus. La información que lo identifica de manera personal nos permite realizar investigaciones y análisis a fin de medir, mantener, proteger, desarrollar y mejorar nuestros productos y servicios, así como proporcionar informes anónimos o colectivos. También nos permite personalizar y mejorar los sitios de Excentus; personalizar el contenido que usted ve; administrar sorteos, concursos, promociones o encuestas; y realizar las comunicaciones necesarias para notificarle cuestiones de seguridad, de privacidad y administrativas.

Uso de otra información

Otra información se refiere a toda la información que no nos revela su identidad específica o no se relaciona directamente con una persona, por ejemplo: información del navegador; información recopilada a través de las cookies, etiquetas de pixeles y otras tecnologías; información demográfica y otra información que usted nos proporciona; información de otras fuentes, incluida la información actualizada del domicilio; e información agregada, incluida la información que lo identifica de manera personal agregada y datos de operaciones agregados para que no se pueda identificar a ninguna persona. Utilizamos esta información para fines como comprender cómo se utilizan los sitios de Excentus, facilitar la navegación, personalizar su experiencia y diagnosticar problemas. Podemos usar y divulgar la otra información para cualquier fin, excepto cuando estemos obligados a hacerlo de otra manera según la ley vigente. En algunos casos, podemos combinar la otra información con la información que lo identifica de manera personal, en cuyo caso trataremos la información combinada como información que lo identifica de manera personal mientras permanezca combinada.

Uso de Google Analytics

Los sitios de Excentus utilizan Google Analytics, un servicio de análisis web que proporciona Google, Inc. (“Google”). Esta herramienta analítica utiliza cookies y tecnologías similares para ayudar a analizar la forma en que los usuarios utilizan los sitios de Excentus. La información que se genera sobre el uso de los sitios, incluida la dirección IP del visitante, se transmite a Google y después se utiliza para evaluar el uso de los visitantes del sitio web, obtener informes estadísticos acerca de la actividad del sitio web y prestar otros servicios relativos a la actividad del sitio web y uso de internet. Google ofrece la posibilidad de evitar que Google Analytics obtenga y utilice sus datos. Para obtener más información, visite http://tools.google.com/dlpage/gaoptout.

Servicios de publicidad de terceros

Es posible que recurramos a compañías de publicidad externas para contratar anuncios relacionados con los bienes y servicios que pueden ser de interés para usted cuando accede y usa los sitios de Excentus y otros sitios web o servicios en línea en cualquiera de sus dispositivos, en función de la información relacionada con el acceso y el uso que hace de los sitios de Excentus y otros sitios web y servicios en línea, así como de la información recibida de terceros. Para hacerlo, estas compañías pueden colocar o reconocer una cookie única en su navegador (lo que incluye el uso de etiquetas de píxel). También pueden utilizar estas tecnologías, junto con la información que obtengan sobre su uso en línea, para reconocerlo a través de los dispositivos que utiliza, como un teléfono móvil y una computadora portátil. Si le gustaría obtener más información sobre esta práctica y saber cómo puede desactivarla en los navegadores de una computadora de escritorio y móviles en el dispositivo en particular en el cual accede a esta Política de privacidad, visite http://www.youradchoices.com/learn.aspx y http://www.aboutads.info/. Puede descargar la aplicación AppChoices en www.aboutads.info/appchoices para desactivar la opción en las aplicaciones móviles.

Interacciones en los medios sociales

Toda información recopilada por los servicios de medios sociales (como Facebook, Twitter, Pinterest e Instagram) en relación con los sitios de Excentus (lo que incluye aquella obtenida mediante los complementos de medios sociales colocados en los sitios de Excentus) está sujeta a la política de privacidad del servicio de medios sociales correspondiente y no a esta Política de privacidad. Por ejemplo, los complementos sociales de Facebook presentes actualmente en los sitios de Excentus pueden permitir que Facebook recopile determinada información proporcionada por los usuarios o referente a ellos en los sitios de Excentus; la recopilación, uso y divulgación de dicha información por parte de Facebook está sujeta a la política de privacidad de esa compañía y no a esta Política de privacidad.

Si proporciona información a Excentus a través de un servicio de medios sociales, incluidos los complementos de medios sociales colocados en los sitios de Excentus, e incluso al autorizar a dicho servicio de medios sociales para que brinde información a Excentus, entonces podemos recopilar dicha información y el uso y divulgación de dicha información estarán sujetos a esta Política de privacidad. Por ejemplo, podemos permitirle que ingrese a su cuenta del programa Fuel Rewards® mediante Facebook Connect y, si elige ingresar de esta forma, usted autoriza a Facebook a proporcionar determinada información a Excentus, como sus listas de amigos, cumpleaños, registros o check-ins, información básica de perfil y fotografía del perfil. Podemos usar, divulgar y conservar dicha información de conformidad con esta Política de privacidad, incluso para crear y facilitar las interacciones sociales y para ofrecerle productos, servicios y programas de Excentus.

La información que se muestra públicamente es pública

Si utiliza medios sociales, un boletín electrónico o una sala de chat en el sitio de Excentus, deberá saber que la información que comparte es visible para otros usuarios. Otras personas pueden leer, obtener o usar la información, incluida la información que lo identifica de manera personal, que proporciona a uno de estos foros para enviarle mensajes no solicitados. Excentus no es responsable de la información que elija proporcionar en estos foros. Por ejemplo, si elige poner a disposición información que previamente no era pública habilitando determinadas funciones de usuarios, Excentus obtendrá esa información de su interacción y estará disponible para el público. Si usted es residente de California, tiene menos de 18 años y es un usuario registrado de los servicios, puede pedirnos que eliminemos el contenido o la información que usted haya publicado en los servicios escribiendo a support@fuelrewards.com. Tome en cuenta que su solicitud no garantiza la eliminación completa o exhaustiva del contenido o la información, ya que, por ejemplo, es posible que otro usuario haya vuelto a publicar parte del contenido.

Divulgación de la información

La información acerca de nuestros miembros es parte importante de nuestras operaciones. Podemos divulgar la Información que lo identifica de manera personal que se obtenga de usted de acuerdo con la política de privacidad.

Si registra para una tarjeta del programa Fuel Rewards® en www.fuelrewards.com, entregaremos la información que lo identifica de manera personal a Shell Oil Products, EE. UU. y a sus compañías filiales, así como a sus respectivas compañías de publicidad, promoción y relaciones públicas. El uso que Shell haga de la información que lo identifica de manera personal está sujeto a los términos y condiciones del programa Fuel Rewards® de Shell® que se encuentran aquí.

Si vincula su tarjeta MasterCard, Visa o American Express (“tarjeta vinculada”) a su cuenta del programa Fuel Rewards®, de acuerdo con su consentimiento al vincular su tarjeta de pago, le proporcionaremos a MasterCard, Visa o American Express, según corresponda (cada una, “red de tarjeta de pago”), su número de tarjeta vinculada y su número de cuenta del programa Fuel Rewards® únicamente para habilitar la red de tarjeta de pago correspondiente para identificar su cuenta y proporcionar información sobre operaciones a Excentus respecto a operaciones hechas con su tarjeta vinculada en comercios que participan en el programa Fuel Rewards®, que pueden incluir una identificación única del usuario asociada con la tarjeta vinculada, así como el monto, la fecha y la hora de la operación, y el nombre y la ubicación del comercio. Además, si registra una oferta que le permita ganar recompensas usando su tarjeta vinculada (“oferta vinculada a tarjeta”), MasterCard, Visa o American Express, según corresponda, se pueden compartir detalles con Excentus (incluidos algunos datos de la operación como: fecha, hora, nombre y ubicación del negocio y monto) para las compras y devoluciones a los participantes, de modo que Excentus pueda administrar sus recompensas y la oferta vinculada a tarjeta.

Excentus puede emplear a promotores externos (“promotores externos”) para dar a conocer el programa Fuel Rewards® a los comercios potenciales que posiblemente quieran proporcionarle ofertas vinculadas a tarjeta como parte del programa Fuel Rewards®. Excentus y estos comercios pueden proporcionarles a esos promotores externos datos sobre operaciones (por ejemplo, identificación del comerciante, identificación de la ubicación del comerciante, últimos 4 dígitos de la tarjeta de pago registrada, cantidad en dólares aprobada y asentada, y fecha de la operación asentada). El promotor externo puede usar estos datos de la operación con el único fin de facturarle al comerciante las ofertas vinculadas a tarjeta en las que usted participe y no puede usar esta información para otros fines.

No es obligatorio proporcionarnos información sobre la tarjeta de pago para participar en el programa Fuel Rewards®; sin embargo, vincular una tarjeta de pago y proporcionar información sobre la tarjeta de pago es un requisito para recibir ofertas vinculadas a tarjeta, para participar en Link & Save™ y para participar en el programa Dining de Fuel Rewards®.

Si se inscribe y participa en el programa Dining como parte del programa Fuel Rewards®, le proporcionaremos la información que lo identifica de manera personal (incluido su número de tarjeta vinculada) a Rewards Network Inc. (“Rewards Network”) para permitirle a Rewards Network obtener detalles sobre las operaciones elegibles de proveedores de información de la operación (como redes de tarjetas de pago o proveedores de información de operaciones), administrar el programa Dining y focalizar ofertas personalizadas en relación con el programa Dining. El uso que Rewards Network haga de la información que lo identifica de manera personal está sujeto a su política de privacidad que se encuentra aquí. Para cancelar el programa Dining, inicie sesión en su cuenta de Fuel Rewards. Los proveedores de información de operaciones serán emisores de tarjetas, proveedores, plataformas, procesadores o facilitadores de operaciones o sistemas de punto de venta externos.

Entregamos la información que lo identifica de manera personal y otra información a nuestras compañías filiales, que podrán usarla y divulgarla de acuerdo con la política de privacidad.

Entregamos la información que lo identifica de manera personal a prestadores de servicios, subcontratistas y representantes terceros que trabajan para nosotros para prestar determinados servicios. Algunos ejemplos de esos servicios incluyen brindar asistencia en la comercialización, análisis de datos y atención al cliente. Estos terceros están obligados por ley o mediante un contrato a proteger la información que lo identifica de manera personal y tener acceso a aquella que sea necesaria para cumplir con sus funciones, pero para ningún otro fin.

Excentus generará informes de los datos estadísticos relativos a los productos y servicios de Excentus en los sitios de Excentus, por correo electrónico u otros medios sociales, incluida la información anónima o agregada acerca de la actividad de los consumidores y los miembros. Dichos informes pueden incluir mostrar su nombre, inicial del apellido, ciudad y estado de residencia.

Excentus podrá proporcionar información demográfica y estadística agregada a otras personas o entidades con fines relacionados con las actividades de perfiles, dirigir ofertas personalizadas, actividades de comercialización, promoción u otras similares. Ninguna de estas estadísticas identificará a los usuarios por su nombre.

Excentus podrá divulgar la información que lo identifica de manera personal si así lo exige la ley o por la creencia de buena fe de que dicha divulgación es razonablemente necesaria para: (a) cumplir con procesos legales o las leyes correspondientes; (b) hacer valer los términos y condiciones; (c) responder a reclamaciones de que algún contenido de un sitio de Excentus contraviene los derechos de terceros; o (d) proteger los derechos, los bienes o la seguridad personal de Excentus y sus usuarios, los miembros, el público u otras personas.

Excentus podrá entregar la información que lo identifica de manera personal a terceros proveedores de productos y servicios que usted solicite de nosotros o a través de nosotros.

Si Excentus llega a ser parte de una fusión, adquisición, reestructuración o de cualquier forma de venta u otra enajenación de algunos o todos sus activos, la información que lo identifica de manera personal se entregará o transferirá a las entidades que participen en dichas operaciones.

Sitios web de internet vinculados y otras plataformas

Los sitios de Excentus tienen hipervínculos, que son palabras o imágenes resaltadas en un documento de hipertexto que, cuando se hace clic en ellos, llevan a otros sitios web que nosotros no controlamos (los “sitios vinculados”). Estos sitios vinculados pueden tener prácticas de privacidad o de seguridad de los datos que son diferentes a las que se brindan aquí. Además, si usa una plataforma de medios sociales, su dispositivo móvil u otro método de comunicación para interactuar con Excentus o los sitios de Excentus, estas aplicaciones también tienen disposiciones de privacidad que rigen el uso de la información que lo identifica de manera personal relacionada con dicha aplicación. No nos hacemos responsables de la obtención, el uso o la divulgación de la información que lo identifica de manera personal u otra información obtenida a través de sitios vinculados, plataformas de medios sociales, dispositivos móviles u otros medios de comunicación, y renunciamos expresamente a toda responsabilidad relacionada con dicha obtención, uso o divulgación.

Excentus opera el sitio de compras en línea que se encuentra en www.shop.fuelrewards.com (“Sitio de compras en línea”) mediante redes de comercialización afiliadas. El uso del sitio de compras en línea y todas las operaciones realizadas mediante él están sujetos a los términos y condiciones y políticas de privacidad establecidos por Excentus y cada comerciante individual en línea. Excentus no tendrá ninguna responsabilidad ni obligación con respecto a cualquier recompensa ganada en relación con una operación realizada en el sitio de compras en línea, ni con las prácticas de obtención, uso o entrega de información o las prácticas de seguridad de cada comerciante individual en línea.

El sitio de viajes de Fuel Rewards que se encuentra en www.fuelrewards.com/travel (“sitio de viajes”) y al que se accede mediante un hipervínculo desde los sitios de Excentus es administrado por Priceline Partner Network (“Priceline”), no por Excentus. El uso del sitio de viajes y todas las operaciones realizadas a través de él están sujetos a los términos y condiciones, y a la política de privacidad que se exhiben en dicho sitio y a las políticas establecidas por Priceline. Excentus no tendrá ninguna responsabilidad ni obligación con respecto al sitio de viajes ni respecto a ninguna actividad realizada en él, ni a las prácticas de obtención, uso o divulgación de información o las prácticas de seguridad de Priceline.

El sito de Dining que se encuentra en frndining.com (el “sitio de Dining”) al que se accede mediante un hipervínculo desde los sitios de Excentus es administrado por Rewards Network, Inc. (“Rewards Network”), no por Excentus. El uso del sitio de Dining y las actividades realizadas a través de él están sujetos a los términos y condiciones, a la política de privacidad que exhibe y a las políticas establecidas por Rewards Network. Excentus no tendrá ninguna responsabilidad ni obligación respecto al sitio de Dining o a las actividades realizadas en él o las prácticas de obtención, uso o divulgación de información o las prácticas de seguridad de Cartera Commerce.

Solicitudes sin seguimiento de los navegadores de internet

Aunque actualmente los sitios de Excentus no tienen un mecanismo para reconocer las diversas solicitudes Do Not Track (sin seguimiento) de los navegadores de internet, sí ofrecemos a nuestros clientes elecciones para manejar determinadas preferencias que se proporcionan en las secciones anteriores. Para conocer obtener más información sobre las solicitudes sin seguimiento de los navegadores y de Do Not Track, visite http://www.allaboutdnt.com.

Protección de la Información que lo identifica de manera personal

Excentus toma precauciones, que incluyen medidas administrativas, técnicas y físicas, diseñadas para proteger la información que lo identifica de manera personal de pérdida, robo y uso indebido, así como de acceso, divulgación, alteración y destrucción no autorizados. No obstante, desafortunadamente, no se puede garantizar que la transmisión de datos por internet o el sistema de almacenamiento de datos estarán protegidos por completo.

Nos puede ayudar si también toma precauciones para proteger la información que lo identifica de manera personal cuando está en internet. Cambie las contraseñas con frecuencia utilizando una combinación de letras y números, y asegúrese de usar un navegador web seguro.

Si tiene motivos para creer que la interacción con nosotros ya no es segura (por ejemplo, si siente que se ha puesto en riesgo la seguridad de alguna cuenta que tenga con nosotros), le pedimos que nos informe de inmediato el problema comunicándose con nosotros al 1-888-603-0473.

Acceso a la información

Puede tener acceso y corregir la información que lo identifica de manera personal en el perfil de usuario ingresando a su cuenta y cambiando la información en dicho perfil. También puede solicitar cambios en su cuenta haciendo clic en la pestaña “Contact Us” en los sitios de Excentus y presentando la solicitud al servicio de atención a miembros de Excentus. Puede ayudarnos a garantizar que la información de contacto y las preferencias sean precisas, completas y estén actualizadas editando su perfil.

Opciones para comunicaciones

Puede recibir algunas comunicaciones promocionales de nosotros que incluyen anuncios de terceros. Si en algún momento ya no desea recibir comunicaciones promocionales de Excentus, puede decidir cancelar la recepción de dichas comunicaciones promocionales haciendo clic en el enlace de cancelación que se encuentra en la parte inferior de cada correo electrónico o bien, enviando un correo a nuestro servicio de atención a miembros. Incluso si decide cancelar la recepción de comunicaciones promocionales, es posible que reciba comunicaciones promocionales que ya estaban en proceso antes de recibir la solicitud. Nos reservamos el derecho a enviar algunas comunicaciones relacionadas con la información de membresía y mensajes administrativos que se consideran parte de su cuenta, sin que tenga la oportunidad de cancelar su recepción. Aunque el objetivo principal de estos correos electrónicos no es proporcionarle comunicaciones promocionales, pueden contener algunas comunicaciones promocionales.

Niños y menores

Los sitios de Excentus no están dirigidos a personas menores de trece (13) años y pedimos que estas personas no proporcionen la Información que las identifica de manera personal a través de los sitios de Excentus.

Derechos de privacidad de California

La sección 1798.83 del Código Civil de California permite a los clientes de Excentus Corporation que sean residentes de California solicitar determinados datos sobre la divulgación de la información que los identifica de manera personal a terceros con fines de comercialización directa. Para presentar dicha solicitud le pedimos que nos escriba a:

Excentus Corporation
14241 Dallas Parkway
Suite 400
Dallas, Texas, 75254 USA

Atn.: Consejo general

Preguntas acerca de la privacidad

Si tiene preguntas o inquietudes acerca de la política de privacidad de Excentus, haga clic aquí para comunicarse con nosotros. El Servicio de atención a miembros de Excentus responderá su consulta en un período de 60 días.

Excentus Corporation
14241 Dallas Parkway
Suite 400
Dallas, Texas, 75254 USA