A PDI Customer Success Story

Executive Overview

Industry: Convenience Retail, Petroleum Wholesale and Logistics

Size: 75 stores, 30 trucks, 25 heating oil offices, 11 service stations

Solution: PDI Enterprise and PDI Logistics

Business Challenges

  • Needed centralized control of retail operations across multi-site chain
  • Manual paperwork processes slowed workflow and reporting for stores
  • Wanted better inventory visibility and control from the home office to the store
  • In-store price changes and complex promotions were manual and labor intensive
  • Manual entry slowed the payroll process and delayed reporting
  • Lack of automation for planning and dispatching fuel orders

Solution Overview

PDI Enterprise – From financials to inventory to workforce management, convenience retailers and petroleum marketers get centralized control and one version of the truth.

PDI Logistics – Fleets of all sizes maximize efficiency, growth, productivity and profits with our end-to-end logistics solutions.

Customer Results

Centralized system produced better visibility and information accuracy across the organization

Reduced time spent on paperwork auditing, pricebook updates and invoicing using automation

Eliminated manual payroll processes, which saved time and produced accurate, faster reporting for
better decision making

Improved dispatch efficiency and accuracy with better load scheduling and tracking tools

Decreased time-to-cash for fuel deliveries with automated billing

With PDI, CN Brown significantly reduced its payroll processing time and improved productivity across the organization without increasing staff.

“PDI software has streamlined many processes in all areas of the company, allowing more time at the store level to focus on sales and at the corporate level to focus on data analysis.”

– CN Brown

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