Female executive, worried executive

Failure to Launch: Top 5 Mistakes that Cause Loyalty Programs to Fail

Loyalty programs need continual assessment to avoid common pitfalls that can lead to lackluster…


multichannel communications, loyalty communications

Loyalty Communications: Don’t Let Multiple Channels Bog You Down

Multichannel communications empower loyalty program members. Retailers understand that they need to…


loyalty program, convenience retail, consumer research

PDI 2019 C-Store Shopper Report: 3 Ways to Turn More Shoppers into Loyal Customers

The solution to winning the battle for customer loyalty lies at the fingertips of most c-stores —…


Summer Nights & Seasonal Offers - Reaching Your Customers with the Right Promotions

Summer promotions can be key revenue generators for convenience retailers, helping them capitalize…


loyalty basics, loyalty program

Loyalty 101 - Building a Base for a Successful Loyalty Program

A successful loyalty program will increase foot traffic, attract new customers, keep existing ones…


loyalty technology, woman smiling at mobile phone while shopping

The Impact of Mobile Technology in the C-store Environment

For today’s consumers, loyalty technology is mobile technology. Today’s consumers live on their…


loyalty communications, customer engagement

Maximizing Customer Engagement Through Effective Loyalty Communications

Loyalty programs are a central component of many convenience retailers’ marketing and customer…


digital transformation, retail digital transformation

The Digital Transformation of Retail

Convenience retailers must use technology to create new experiences that ensure customers are…


Why Your Loyalty Program Isn’t Driving Revenue – And How to Fix It

Loyalty programs are under increasing pressure to drive incremental growth. Effective loyalty…


U.S. Oil logo

U.S. Oil: A PDI Software case study

For U.S. Oil to increase the number of gallons of fuel supplied to its dealer sites, the petroleum…


data connection, big data, data monetization

Connecting Data to Capitalize on Tobacco Loyalty Funding

Convenience retailers need software solutions that connect multiple data sources take advantage of…