Female executive, worried executive

Failure to Launch: Top 5 Mistakes that Cause Loyalty Programs to Fail

Loyalty programs need continual assessment to avoid common pitfalls that can lead to lackluster…


PDI Chats, Part 2: Data Science and its Role in Fuel Pricing

Sound data science management is the foundation for effective fuel pricing. In 2012, Harvard…


data scientist

PDI Chats, Part 1: Does Your Organization Need a Data Scientist?

Data science is changing the way retailers do business. Not every company is ready or able to hire…


Don’t Let Shrink ‘Shrink’ Your Lottery Profits

What steps are you taking to protect your lottery from shrink? It’s a well-known fact that lottery…