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Two key trends are driving trucking fleets to go mobile in order to increase both driver productivity and organizational efficiency. Fluctuating fuel demand is the first trend and drivers in short supply is the second. With both trends anticipated to have long-lasting impacts on fleet management, more businesses are going digital. Historically, the goal of fleet management and monitoring was all about maintaining a connection between fleet managers and vehicles. The reasons for this included tracking and visibility as well as driver safety and security. Moreover, the process was meant to protect the company’s valuable assets and guarantee the intact delivery of the freight on board. While fleet monitoring has been the focus of significant modernization, simple telematics systems alone might not be sufficient to accomplish these goals. As a result, modern fleet management now requires the advent of the “connected truck.” Introducing the Connected Truck Beyond remote diagnostics, GPS, and zone monitoring, the connected truck must monitor the vehicle’s current condition and its ability to utilize its resources—safely and efficiently. In addition to providing simple diagnostic data, the connected truck interacts with fleet planning and tracking software, manages telematics and deliveries, and is aware of the inventory on each truck at all times. When fully leveraged, this technology can deliver four key benefits to your fleet operations. 1. Increased Driver Utilization To maximize productivity, connected truck drivers are always aware of their delivery schedules in real time. Updated dispatch information is delivered to drivers so they can view changes to delivery schedules on their mobile devices. A connected truck is not only linked to dispatch but also to other drivers. Drivers also receive optimized routes throughout each shift to ensure the maximum number of deliveries can be completed. 2. Improved Customer Service Implementing a connected truck solution also helps you serve your customers better. Without delighted customers, fuel efficiency numbers, geofences, and braking and acceleration ratios don’t matter. Beyond these considerations, a truly connected truck safely completes the fundamental task of delivering the desired inventory in a reasonable amount of time. Customer-focused features such as inventory level sensors, order histories, and breadcrumbed activity tracking enable drivers to provide customers with more precise arrival and departure times. And, if you place all that data in the cloud, you always have the numbers you need to keep your customers informed. 3. Simplified Billing Simplified billing is another key feature of a…